Tourist Information
📍 Int'l Terminal: 1F Arrival Hall (Center)
📞 07-8057888
⏰ Daily 09:00~21:00
Services: Travel consultation, brochures, tourist information.
VIP Lounges
📍 Int'l Terminal: 3F Airside (Restricted Area)
📞 07-8051300
⏰ Mon-Thu, Sat 05:00~18:00
⏰ Fri, Sun 05:00~20:30
📞 07-8061477
⏰ 05:30~20:30
📞 07-8055558
Wi-Fi Service
How to use "FREE Kaohsiung-Airport"
- Enable Wi-Fi and select "FREE Kaohsiung-Airport".
- The browser login page will pop up automatically.
- Read the terms of use and click "Agree/ACCEPT".
- The system will redirect to the airport homepage. You are now connected.
Note: Re-login is required every 30 minutes.
Banking & Exchange
International Terminal
📍 3F Departure Hall (East) / 1F Arrival Hall (West)
⏰ Departure 05:30~16:30 / Arrival 08:30~24:00
📍 1F & 3F Departure/Arrival Halls (East)
⏰ Departure 05:30~21:30 / Arrival 05:20~23:00
Currency Exchange
Note: No currency exchange service is available inside the restricted airside area. Please exchange before passing immigration.
Tax Refund
Eligibility
Foreign travelers who enter Taiwan for less than 183 days.
Conditions
Cumulative purchases of NT$2,000 or more (tax included) from the same authorized store on the same day.
Required Documents
- Passport (Entry permit)
- Uniform Invoice or e-Invoice
- Application Form for VAT Refund
Location: "Tax Refund Service Counter" at Int'l Terminal Departure Hall.
Please arrive 3 hours early to process tax refunds.
Insurance Services
📍 Int'l Terminal: 3F Departure Hall
📞 07-8069101
⏰ 05:00~20:00
📍 Int'l Terminal: 3F Departure Hall
📞 0800-371668
⏰ 05:00~20:00
Post & Telecom
Telecom Service
Chunghwa Telecom Counter at International Terminal.
⏰ Daily 08:00~20:00
Services: Mobile plans, SIM cards, Phone cards.
Post Office
📍 Int'l Terminal: 3F (Near Entrance 5, West Side)
⏰ Weekdays 08:00~16:30
Services: Stamps, Parcels, ATM, Banking.
Luggage Storage
📍 Domestic: Baggage Check-in Area / Int'l: 3F Departure Hall (East)
💰 Large: $60/time, Small: $30/time (Per 3 hours)
📞 02-27253996
📍 Int'l Terminal: 3F Departure Hall (West)
⏰ 05:00~20:30
📞 07-8063366
Medical & Nursing
Service Hours: 06:00~24:00
Phone: 07-8057600, 07-8057548
Location: Int'l Terminal, 3F Departure Hall
Services: Emergency care, health assessment, wound dressing, health consultation.
Automated External Defibrillator (AED)
There are 7 AEDs in the airport (5 in International, 2 in Domestic).
Massage Services
Locations
International Terminal (East/West Waiting Lounges) & Domestic Waiting Lounge.
⏰ Int'l West: 07:30~16:00 / East: 07:30~16:30
⏰ Domestic: 08:00~17:00
Rates
- Neck & Head: 10 mins $100
- Shoulder & Up: 20 mins $200
- Waist & Up: 30 mins $300
- Foot Massage: 20 mins $200 / 30 mins $300
Prayer Rooms
Prayer Rooms
📍 Int'l Terminal: 3F East & West Waiting Lounges
Equipped with prayer spaces and religious texts.