Departure & Arrival Procedures

Opening Hours

Domestic Terminal: Daily 05:00 to 21:30

International Terminal: Daily 04:20 to 24:00 (Extended for delayed flights)

After the last flight, the terminal will be cleared by airport police. Please do not remain in the terminal overnight.

International Departure

Departure Step 1 Departure Step 2 Departure Step 3 Departure Step 4
  1. Check-in at airline counters and check your baggage.
  2. Place carry-on items in baskets for Security Check.
  3. Present passport for Immigration inspection.
  4. Proceed to the boarding gate (arrive 40 mins before takeoff).

International Arrival

Arrival Step 1 Arrival Step 2 Arrival Step 3 Arrival Step 4
  1. Disembark and take the escalator from 2F to 1F.
  2. Present passport at Immigration counters.
  3. Proceed to Baggage Claim to retrieve your luggage.
  4. Pass through Customs inspection and enter the Arrival Hall.
e-Gate Service Info

Transit Services

Disembark at International Terminal 2F → Follow signs to Transfer Counter in the Transit Lounge → Undergo security check → Proceed to 3F for your connecting gate.

  • Follow signs to the Transit Lounge and boarding area.
  • Confirm your boarding gate number and departure time.
  • Arrive at the boarding gate 30 minutes before departure.

Facilities Overview

Shopping & Gifts

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Dining

International Terminal
Domestic Terminal
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Accessibility

We are committed to providing a friendly and accessible environment, including:

Accessible Parking

Accessible Restrooms

Wheelchair Loan

Wheelchair Charging

Accessible Elevators

Service Bell

International Terminal

  • Wheelchair Charging: Next to baggage packing tables.
  • Service Bell: Curbside at Departure Hall.
  • Accessible Parking: 11 spots in East Bus Parking, 14 spots in Passenger Parking.
  • Restrooms: Multiple locations in Arrival/Departure halls and airside.

Domestic Terminal

  • Wheelchair Charging: Next to vending machines.
  • Service Bell: Curbside in front of terminal.
  • Accessible Parking: 6 spots in the parking lot.
  • Boarding Ramps: Compliant with international standards.

MRT Shuttle Bus Booking: 07-7938888

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Airport Attractions

Observation Deck

Designed within the pedestrian corridor connecting the terminals, this space offers travelers and citizens a relaxing area to watch planes take off and land. The deck overlooks the apron, airbridges, and control tower, allowing you to observe ground handling operations and aircraft movements up close.

Open Hours: Daily 05:00~21:00 (Open on weekends & holidays)

Location: International Terminal, 3F Departure Hall (East Side)

Note: The deck features aviation knowledge displays and introductions to domestic tourist spots.

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More Information

View Airport Services and Boarding Regulations

Airport Services Boarding Rules